Complete your client identification, insurance information, rights acknowledgments, consents, and signature in one secure form. Your Bluelake Homecare admission coordinator will follow up to schedule the start-of-care visit.
Submitting your packet...
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Consents and signature are hidden in this mode. The client will see your filled-in sections as read-only when they open the magic link.
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1
Client Identification
Personal details of the client receiving home care services
First name is required.
Last name is required.
Date of birth is required.
Please select gender.
Home address is required.
City is required.
State is required.
ZIP is required.
A reachable phone number is required.
Valid email is required.
Living Situation
Emergency Contact
Advance Directive
Bluelake policy. Bluelake Homecare staff do not witness or
help you sign a Patient Advocate Designation. Michigan requires two
witnesses, and bars anyone with an interest in your decisions from being
one, including family who would inherit, your doctor, and the advocate
themselves. A caregiver witnessing invites exactly the challenge that rule
exists to prevent. If you would like to create a designation, we will refer
you to a resource outside Bluelake Homecare. We record only whether one exists
and where it is kept.
Michigan's advance directive is the Patient Advocate Designation
(also called a Durable Power of Attorney for Health Care), under MCL 700.5506.
It must be signed in the presence of two witnesses, and Michigan law
excludes certain people from serving as one. If the client does
not have one and would like information, the coordinator can refer them to a
resource outside Bluelake Homecare.
2
Clinical Assessment
Completed by the Bluelake Homecare care coordinator during the start-of-care visit
Household & Support
General Information
Living Habits
Activities of Daily Living (1 = Independent, A = Assistance Needed, U = Unable)
Activity
Level
Activity
Level
Instrumental Activities of Daily Living (iADLs)
Activity
Level
Activity
Level
Behavioral & Safety
Assessing Care Coordinator
3
Plan of Service / Care
Developed by the Bluelake Homecare RN/Supervisor and reviewed with the client
4
Insurance & 3rd Party Payer
Add up to three payer policies. Skip if billing is direct/private pay.
5
Service Authorization
Authorized services, charges, and financial responsibility
If your Bluelake Homecare admission coordinator pre-filled this packet for you, the service schedule and rates below will already be populated. Confirm or adjust as needed.
Payer Information
Electronic Visit Verification (EVV)
Michigan Medicaid requires electronic visit verification for in-home
personal care. Your caregiver records the date, time, location, and type
of each visit using a system called HHAeXchange. This confirms you
received the care you are entitled to. Questions about EVV:
1-866-576-1179 or MDHHS-EVV@michigan.gov.
EVV may not apply to you. Michigan exempts Home Help
visits where the caregiver lives with the client, where the client lives
in a congregate setting, or where Home Help and Behavioral Health services
are delivered during the same visit.
Authorized Services
Service
Charge
Frequency
Days
AM/PM
Personal Care Aide
Homemaker / Companion
Registered Nurse
Terms of Service. The signature on this packet acknowledges acceptance of the following: Consent & full financial responsibility for service(s) rendered. Assignment of payment of any benefits payable to/for me, made payable to Bluelake Homecare. That I have not been coerced or forced to sign this document. Either side may terminate this agreement with the Termination Notice above.
When you're done with the staff sections above, save and generate a magic link to send to the client. The client will see your entries as read-only and complete the consent and signature sections.
Click to open the full document. You must scroll to the bottom inside the document and tick the acceptance box before you can accept.
The full Client Rights, Responsibilities, and Grievance Policy opens in a separate document. You must read to the end before the Accept button enables.
✓Rights and Policies acknowledged.
7
Consents & Authorizations
Required acknowledgments before Bluelake Homecare can provide and bill for services
HIPAA Notice of Privacy Practices
Bluelake Homecare is required by federal HIPAA law to maintain the privacy and security of your protected health information (PHI). We use and disclose PHI for treatment, payment, and healthcare operations. You have the right to inspect, copy, amend, or restrict the use of your PHI; receive a list of disclosures; and file a complaint without retaliation. The full Notice of Privacy Practices is available upon request and posted in our office at [AGENCY ADDRESS - NEEDED FROM ASHER] (Compliance Hotline: (313) 546-0363).
Photo, Video & Recording Release
Bluelake Homecare may, in the course of providing care, take photographs or videos for the purposes of clinical documentation, training, or marketing. This authorization is voluntary and may be revoked at any time in writing.
Electronic Signature Consent
Bluelake Homecare uses an electronic signature to record consent for services and reimbursement. This is an authorization for Bluelake Homecare to use my electronic signature, made via this form's signature pad or the Bluelake Homecare telephony system, to seek reimbursement for services provided. I acknowledge that an electronic signature is legally equivalent to a handwritten signature.
Non-Discrimination & LEP Statement
Bluelake Homecare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Our Agency does not exclude people or treat them differently because of any of these characteristics. We provide free language services to people whose primary language is not English (LEP), including qualified interpreters and information written in other languages, and free aids and services to people with disabilities.
Michigan Agency Status Disclosure
Michigan does not license non-skilled home care agencies. Bluelake Homecare is
not a state-licensed home care agency, because no such license exists in
Michigan. Bluelake Homecare is an enrolled Michigan Medicaid provider for the
Home Help program, approved by the Michigan Department of Health and Human
Services (MDHHS) and enrolled in the Community Health Automated Medicaid
Processing System (CHAMPS).
The Agency provides non-skilled personal care, homemaking, and companion
services as described in your Plan of Care. All caregivers providing services
are employed by the Agency, which is responsible for their supervision and
compensation. All caregivers are screened for criminal history through CHAMPS
enrollment before providing services.
Electronic Visit Verification (EVV) Notice
If your services are paid by Michigan Medicaid and your arrangement is not
exempt, federal law (21st Century Cures Act) and MDHHS require
Bluelake Homecare to use Electronic Visit Verification (EVV) to record the
date, location, time, and type of each personal-care visit and the caregiver
who provided it. Michigan uses HHAeXchange. This information verifies and
bills the services you receive, and you may be asked to confirm visits.
EVV may not apply to you. Michigan exempts Home Help visits
where your caregiver lives with you, where you live in a congregate setting,
or where Home Help and Behavioral Health services are delivered during the
same visit. Your answers in the Service Authorization section determine which
applies.
8
Review of Admission Documents & Signature
Final acknowledgment that you have received the full Client Information Folder
Review of Admission Documents. Bluelake Homecare is pleased to have the opportunity to provide service for you. As part of your plan of service, we are giving you a Client Information Folder that includes important information about our services. By signing below I confirm that I have received my Client Information Folder which has been reviewed with me and includes:
Client Welcome Letter (confirm exists)
Guide to Safety at Home (confirm exists)
Homecare Services Information (confirm exists)
Advance Directive Information (confirm exists)
HIPAA Notice of Privacy Rights
Client Rights & Responsibilities
Agency Complaint / Grievance Process
Michigan Agency Status Disclosure
Electronic Visit Verification (EVV) Notice
Non-Discrimination Statement / LEP
I have read and understand all of the written information as outlined above, as well as the verbal review offered by the Agency Staff. I agree to the terms presented in this material. I also agree to contact Bluelake Homecare if I have questions about my service.
Please select who completed this packet.
Print name is required.
Signature is required.
You must acknowledge the consent statement to submit.
Please complete the verification above.
You must open and accept the Rights and Policies above before submitting.
✅
Admission Packet Submitted
Thank you. Your Bluelake Homecare admission coordinator will be in touch within 1 to 2 business days to schedule the start-of-care visit.
⚠️
Submission Failed
Something went wrong while submitting your packet. Please try again or call us directly.
Michigan does not license non-skilled home care agencies, so there is no
state home-care licensing authority and no state home-care licensing
complaint line. Oversight of Bluelake Homecare runs through Michigan Medicaid
provider enrollment (CHAMPS) and the Michigan Department of Health and Human
Services (MDHHS).
The following rights are those MDHHS publishes to Home Help clients. If
you qualify for Home Help services, you have the right to:
Be treated with respect and dignity by people who are helping you or who work for you.
Be free from abuse, restraints, seclusion, and the misuse of your property.
Feel safe from physical, emotional, mental, and verbal harm from those that you live with, those who care for you, and those who interact with you on a daily basis.
Have your cultural and religious choices respected and addressed.
Have your health, social, and financial records kept confidential.
Choose your caregiver and how they provide services.
You also have the right to apply for adult services programs at any time.
Your application must be approved or denied within 45 calendar
days from the day MDHHS receives your referral, and you have the
right to be told of that decision in writing. You have the
right to be treated fairly and with dignity in all dealings with MDHHS.
As a client of Bluelake Homecare you additionally have the right to:
Participate in developing your plan of care, and be told in advance of any change to it.
Refuse services, or refuse a particular caregiver, without it affecting your eligibility.
Request a different caregiver.
Voice a complaint without retaliation and without any effect on your services.
Be told in advance of any change in rates or in who is responsible for payment.
Have your person and property treated with respect.
Be informed of these rights before care begins.
Client Responsibilities
Give Bluelake Homecare accurate and complete health, contact, and insurance information, and tell us when it changes.
Tell your MDHHS Adult Services Worker and Bluelake Homecare about changes in your condition, living situation, or Medicaid eligibility.
Provide a safe home environment for your caregiver.
Treat your caregiver with respect.
Take part in your plan of care and tell us if it is not meeting your needs.
Let us know as early as possible if you need to cancel or change a scheduled visit.
Have a backup caregiver plan in case your primary caregiver is unavailable.
Payment and Authorized Hours
Home Help is a Medicaid-funded program. Michigan Medicaid pays only for the
hours and tasks your MDHHS Adult Services Worker has approved in your Time and
Task authorization. If you need more hours or different tasks, your worker must
approve the change first — Bluelake Homecare cannot bill for time beyond the
approved amount.
You are responsible for any costs that MDHHS does not pay, including
services that were authorized in the past if your Medicaid eligibility has
changed or ended.
Client Grievance Policy
If you are unhappy with your care, tell Bluelake Homecare first. Call our
compliance line at (313) 546-0363. We will acknowledge
your complaint and work to resolve it. Making a complaint will never affect
your services or your eligibility.
If your concern is about your approved hours, your tasks, or a denial of
services, contact your MDHHS Adult Services Worker, then the MDHHS Beneficiary
Helpline at 1-800-642-3195 (Monday through Friday,
8:00am to 7:00pm Eastern). TTY users may call 866-501-5656.
Your Right to a Hearing
If you believe you have been treated unfairly or that a mistake has been
made with your case, you may ask for an administrative hearing. You must
request it within 90 calendar days of the action.
Write to the Michigan Office of Administrative Hearings and Rules (MOAHR),
P.O. Box 30763, Lansing, MI 48909; fax 517-763-0146; or call
800-648-3397. The form is DCH-0092-MOAHR,
available at michigan.gov/adultservices under Forms and Publications. Your
request must be signed and dated by you or your authorized representative.
Only you or your authorized representative may request a hearing about the
time or tasks your Adult Services Worker has approved for you.
Reporting Abuse, Neglect, or Exploitation
You have the right to be free from abuse, neglect, and exploitation. To
report concerns about a vulnerable adult, call Michigan Adult Protective
Services at 855-444-3911, any time day or night. In an
emergency, call 911 first.
Non-Discrimination
Bluelake Homecare does not discriminate against any individual or group
because of race, national origin, color, sex, sexual orientation, gender
identity or expression, disability, religion, age, height, weight, marital
status, familial status, partisan considerations, political beliefs, or
genetic information.
If you believe you have been discriminated against, you may file a
complaint with the Michigan Department of Civil Rights at
800-482-3604, or the U.S. Department of Health and
Human Services at 202-619-0403.
Acknowledgment
By accepting below, you confirm that these Client Rights, Responsibilities,
and Grievance Policy have been provided to you and explained, that you have had
the opportunity to ask questions, and that you understand how to raise a
concern with Bluelake Homecare, with MDHHS, and with Adult Protective Services.